Legal

Billing, Cancellation & Refund Policy

This Billing, Cancellation & Refund Policy explains how Vertex Commercial ("Vertex Commercial," "we," "us," or "our") handles subscription billing, recurring payments, renewals, cancellations, refunds, billing corrections, and payment-related disputes for Vertex Commercial Services.

Vertex Commercial provides subscription-based CRM and operations software for cleaning companies and related business customers.

This Policy forms part of the terms governing the Customer's use of Vertex Commercial. It should be read together with the applicable Order Form, Terms of Service, and any other written commercial agreement between Vertex Commercial and the Customer.

If a signed or otherwise accepted Order Form or negotiated agreement contains billing terms that expressly differ from this Policy, the terms of that agreement control for that Customer.

Last updated: August 13, 2026
Applies to: vertexcommercial.io
Provided by: Vertex Commercial

Billing Overview

1. Who Bills You

Vertex Commercial is the provider of the Vertex Commercial software Services and the party responsible for charges relating to Vertex Commercial subscriptions and related services, except where an applicable written agreement expressly states otherwise.

Customers purchasing Vertex Commercial Services are purchasing software and related services from Vertex Commercial.

Vertex Commercial may use third-party payment service providers, acquiring institutions, card networks, banks, or other financial service providers to process authorized payments. The use of a payment service provider does not transfer Vertex Commercial's responsibility for its commercial relationship with the Customer.

Questions concerning a Vertex Commercial subscription, invoice, charge, cancellation, refund, or billing issue should be directed to Vertex Commercial at [email protected] or +1 (505) 298-3585.

2. What Customers Pay For

Vertex Commercial fees relate to access to and use of Vertex Commercial software and any additional services expressly included in the Customer's commercial arrangement.

Depending on the applicable Order Form or agreement, charges may relate to:

subscription access;
selected plan;
optional modules;
Authorized User capacity;
branches or business units;
implementation services;
configuration services;
data preparation or migration;
integrations;
training;
additional services;
usage-based functionality where expressly agreed;
other services identified in the applicable commercial agreement.

Vertex Commercial does not use this public Policy to establish a Customer's individual subscription price.

The applicable price, currency, billing frequency, and other material commercial terms are disclosed through the applicable proposal, Order Form, subscription confirmation, purchase process, or other written commercial arrangement before the Customer becomes obligated to pay.

3. No Physical Goods or Shipping

Vertex Commercial is an electronically delivered software service.

There are no physical goods to ship or return in connection with a standard Vertex Commercial software subscription.

For this reason, cancellation of future software service replaces the physical return process that would apply to a tangible product.

Where the Customer purchases implementation, configuration, integration, training, or other professional services, those services are delivered according to the applicable commercial agreement.

Information about electronic delivery, activation, implementation timing, and geographical availability is available on the Service Delivery page.

Service Delivery

How Vertex Commercial Initiates Payment

Vertex Commercial uses a sales-assisted payment process.

The Vertex Commercial public website does not currently operate as a self-service checkout for purchasing a subscription.

Before requesting payment, Vertex Commercial and the Customer establish the applicable commercial terms through a proposal, Order Form, subscription agreement, statement of work, or other applicable commercial documentation.

Depending on the Customer arrangement, the agreed terms may include:

Services or plan;
implementation scope;
price or pricing basis;
currency;
billing frequency;
subscription term;
renewal terms;
cancellation conditions;
applicable implementation or professional-service fees;
other Customer-specific commercial terms.

After the applicable commercial terms are agreed, Vertex Commercial may send the Customer an individualized payment link, invoice, or other payment instructions.

An individualized payment link may be processed through a third-party payment service provider.

The Customer should review the applicable commercial terms and payment details before authorizing payment.

Individualized Payment Links

A payment link provided by Vertex Commercial is intended for the Customer and commercial transaction for which it was created.

The payment link may identify or correspond to an agreed amount, currency, description, invoice, subscription, or other commercial reference.

Customers should not materially alter, reuse, forward, or use a payment link for an unrelated transaction unless Vertex Commercial confirms that such use is appropriate.

If the commercial terms change before payment is completed, Vertex Commercial may issue updated payment instructions or a replacement payment link.

The availability and expiration of a payment link may depend on the applicable payment service provider and payment configuration.

Do not send complete payment-card numbers, card security codes, payment passwords, or other sensitive payment credentials to Vertex Commercial through ordinary email, Contact forms, Demo forms, or the Solution Quiz. Payment credentials should be entered only through the applicable authorized payment process when one is provided.

Recurring Payments Through a Sales-Assisted Arrangement

Where the applicable subscription includes recurring payments, recurring billing applies only as part of an agreed commercial arrangement.

Before recurring billing is authorized, the applicable commercial process should identify the recurring nature of the arrangement and the material billing terms, including the applicable price or pricing basis, currency, billing frequency, subscription term or renewal structure, and cancellation conditions.

Where payment credentials are stored or tokenized for future recurring payments, that processing depends on the applicable payment integration, Customer authorization, payment-provider functionality, and applicable law.

Vertex Commercial does not treat an ordinary one-time sales inquiry or lead submission as authorization to store payment credentials or initiate recurring charges.

Recurring Payments

4. Billing Frequency

Vertex Commercial subscriptions may be billed on a recurring basis where recurring billing is expressly included in the applicable commercial arrangement.

The applicable billing frequency may be monthly, annually, or another interval specifically agreed with the Customer.

Before recurring billing begins, the applicable commercial process will identify or make available the material terms relevant to the subscription, including the applicable pricing or pricing basis, currency, billing frequency, subscription term, and renewal terms.

Vertex Commercial will not intentionally create an undisclosed recurring-payment obligation.

The billing schedule stated in the Customer's applicable Order Form, subscription confirmation, invoice arrangement, or other commercial agreement controls.

5. Authorization for Recurring Payments

Where the Customer agrees to recurring payment by card or another supported payment method, the Customer authorizes Vertex Commercial and its payment service providers to charge the authorized payment method according to the billing schedule and commercial terms accepted by the Customer.

Recurring payment authorization applies only to charges permitted by the applicable subscription or commercial agreement.

Authorization of a one-time payment does not by itself authorize Vertex Commercial or its payment service provider to store payment credentials for recurring use or initiate future recurring transactions.

Where recurring card billing is used, affirmative Customer or cardholder authorization for the recurring payment arrangement must be obtained before payment credentials are stored for that recurring purpose or subsequent recurring charges are initiated.

The applicable price or pricing basis, currency, billing frequency, subscription term or renewal structure, and cancellation conditions must be disclosed through the applicable commercial and payment process before the recurring arrangement is authorized.

Vertex Commercial does not treat submission of a Contact request, Demo Request, Solution Quiz, cancellation request, or other ordinary website inquiry as recurring-payment authorization.

Vertex Commercial does not treat completion of a website contact form, solution quiz, demonstration request, or other sales inquiry as authorization for a recurring payment.

Recurring billing begins only as part of an actual commercial purchase or subscription arrangement.

Where payment credentials are stored for future authorized transactions, those credentials may be tokenized or otherwise handled by the applicable payment service provider according to its payment-security processes.

Vertex Commercial should not require Customers to provide full payment-card credentials through ordinary website contact, demo, or qualification forms.

6. Initial Charges

The timing of an initial charge depends on the Customer's commercial arrangement.

An initial charge may occur, for example, when:

a subscription is activated;
an Order Form becomes effective;
an agreed implementation stage begins;
an invoice becomes due;
another agreed billing event occurs.

The applicable commercial agreement determines whether subscription fees are billed in advance, in arrears, or according to another agreed schedule.

Vertex Commercial will not intentionally collect a payment earlier than permitted by the Customer's applicable commercial arrangement.

Recurring Payment Notices and Confirmations

Where required by applicable law, payment-service-provider requirements, card-network rules, or the applicable payment arrangement, Vertex Commercial will provide electronic notices concerning upcoming recurring payments or material changes to a recurring payment arrangement.

Where a trial, promotional, or introductory period ends, or material recurring terms such as the subscription price or billing period change, Vertex Commercial will provide any advance notice required by the applicable rules before initiating the affected recurring transaction.

Where an applicable rule requires a specific advance-notice period, Vertex Commercial will follow that required period.

Payment confirmations or receipts for recurring transactions will identify the relevant transaction and provide or reference a practical method for managing cancellation or preventing future renewal where required.

Cancel or Prevent Renewal

Renewals and Price Changes

7. Automatic Renewal

A Vertex Commercial subscription renews automatically only where automatic renewal is disclosed in the applicable Order Form, subscription confirmation, purchase process, or other commercial agreement.

Where automatic renewal applies, the Customer authorizes renewal charges according to the agreed billing schedule unless the Customer cancels or gives valid notice of non-renewal before the applicable renewal takes effect.

The renewal period and applicable renewal pricing are governed by the Customer's commercial agreement.

Vertex Commercial will not rely on hidden automatic-renewal language to create recurring charges.

Customers who do not wish an automatically renewing subscription to continue may submit a cancellation or non-renewal request according to Section 12 of this Policy.

8. Price Changes

Vertex Commercial may change pricing for future subscription periods, subject to the applicable commercial agreement and applicable law.

A pricing change does not retroactively alter fees already fixed for a completed billing period unless the Customer and Vertex Commercial agree otherwise or a correction is required because of tax, usage, billing error, or another expressly agreed factor.

Where a pricing change will apply to a future renewal, Vertex Commercial will communicate or make the updated commercial terms available before the Customer becomes obligated to the changed renewal terms where required by the applicable agreement or applicable law.

A Customer that does not wish to accept pricing applicable to a future renewal may exercise any available non-renewal or cancellation rights before that renewal takes effect.

9. Invoices and Payment Records

Depending on the Customer's billing arrangement, Vertex Commercial may provide invoices, payment confirmations, receipts, account records, or other billing documentation electronically.

Customers are responsible for providing accurate billing information and maintaining current billing contacts.

Customers should review billing records and notify Vertex Commercial promptly if they identify a charge that appears incorrect, duplicate, unauthorized, or inconsistent with the applicable commercial agreement.

Questions regarding invoices or payment records may be submitted to [email protected].

10. Taxes

Fees are exclusive of applicable sales, use, value-added, withholding, or similar taxes unless the applicable Order Form, invoice, or other commercial agreement states otherwise.

Where Vertex Commercial is legally required to collect applicable tax, that tax may be added to the amount charged or invoiced.

The Customer is responsible for providing accurate information reasonably required to determine applicable tax treatment.

Customers claiming an exemption are responsible for providing valid documentation reasonably requested by Vertex Commercial.

Taxes imposed directly on Vertex Commercial's net income remain Vertex Commercial's responsibility.

11. Free Trials, Promotional Periods, and Introductory Offers

Vertex Commercial does not provide a free trial, promotional subscription period, or introductory pricing unless such an offer is expressly presented to the Customer.

If Vertex Commercial offers a free trial, promotional period, or introductory offer that will convert into a paid or recurring subscription, the applicable offer must identify the material commercial terms before enrollment, including where applicable:

length of the trial or promotional period;
date or event on which paid billing begins;
subscription price or pricing basis;
billing frequency;
automatic-renewal terms;
method for cancellation before the first paid renewal.

A Customer will not become subject to recurring paid billing merely because the Customer participated in a demonstration or submitted a sales inquiry.

Any promotional offer may have separate eligibility requirements stated at the time of the offer.

Cancellation

12. How to Cancel or Prevent Renewal

A Customer may request cancellation or non-renewal of a Vertex Commercial subscription through any cancellation method expressly made available in the applicable commercial agreement or account interface.

Customers may submit an online cancellation or non-renewal request through our Cancel or Prevent Renewal page or contact Vertex Commercial at [email protected].

Cancel or Prevent Renewal

Customers may also submit a cancellation or non-renewal request by email to [email protected].

A Customer is not required to initiate a chargeback or payment dispute in order to request ordinary subscription cancellation.

A Customer submitting an email cancellation request should provide enough information for Vertex Commercial to identify the account, such as the legal or trading name of the Customer organization and the email address associated with the account.

Vertex Commercial may reasonably verify that the person requesting cancellation is authorized to act for the Customer.

Vertex Commercial does not require an ordinary cancellation request to be made by telephone where a valid written cancellation request can be authenticated.

Customers should submit non-renewal requests before the applicable renewal takes effect.

Any notice period expressly stated in the Customer's Order Form or other commercial agreement continues to apply.

13. When Cancellation Takes Effect

Unless the applicable Order Form, commercial agreement, or applicable law provides otherwise, cancellation of a prepaid subscription prevents future renewal but does not retroactively cancel the subscription period that has already begun.

Where a Customer has prepaid for an active subscription period, access may continue through the end of that paid period unless:

the parties agree to an earlier termination;
the Customer requests earlier account closure;
termination for cause applies;
continued access would create a material security, legal, or operational risk.

After cancellation becomes effective, Vertex Commercial will not intentionally continue recurring subscription charges for renewal periods that the Customer has properly canceled.

Cancellation does not eliminate charges that validly became due before cancellation took effect.

14. Effect of Cancellation on Access

When the applicable subscription term ends, the Customer's right to access the canceled Services ends unless another agreement provides continuing access.

Customers are encouraged to complete any permitted data export they require before account closure.

Data retention, export, and deletion after termination are governed by the applicable commercial agreement, Terms of Service, Privacy Policy, Data Processing Agreement where applicable, and applicable law.

Refunds and Billing Corrections

15. General Refund Policy

Vertex Commercial provides subscription-based business software and related services.

Unless the applicable Order Form, other written agreement, this Policy, or applicable law provides otherwise, payments already made for a subscription period that has begun are not automatically refundable solely because the Customer chooses to discontinue use before the end of that period.

Cancellation generally prevents future renewal rather than reversing a subscription period that has already been provided or made available.

This general rule does not prevent Vertex Commercial from issuing refunds, partial refunds, credits, or billing corrections where appropriate under the circumstances described below.

16. Situations That May Qualify for a Refund or Billing Correction

Vertex Commercial may approve a refund, partial refund, account credit, reversal, or billing correction where appropriate.

Circumstances that may qualify include:

Duplicate charge: The same payment obligation was charged more than once in error.
Incorrect charge: The amount charged was inconsistent with the Customer's applicable commercial agreement because of a confirmed Vertex Commercial billing error.
Charge after effective cancellation: A recurring subscription charge was collected for a renewal period after a valid cancellation or non-renewal had already taken effect.
Unauthorized billing caused by Vertex Commercial error: A charge was initiated without the authorization required under the Customer's applicable payment arrangement because of an identified Vertex Commercial billing error.
Service not provided: Vertex Commercial received payment for a Service that Vertex Commercial did not provide or make available as contractually required and no reasonable correction, cure, replacement, or other agreed remedy can be provided.
Contractual refund: The Customer's Order Form or other written commercial agreement expressly provides for the refund.
Legal requirement: Applicable law requires Vertex Commercial to provide a refund or billing adjustment.
Other approved circumstances: Vertex Commercial determines, after reviewing the relevant circumstances, that a refund, partial refund, credit, or billing adjustment is appropriate.

17. Situations That Are Not Automatically Refundable

Unless the applicable commercial agreement or applicable law provides otherwise, the following circumstances do not automatically create a right to a refund:

the Customer stopped using the Services during a paid subscription period;
the Customer did not fully use available features;
the Customer used fewer Authorized User seats than purchased;
the Customer changed its business requirements;
the Customer chose to stop operating its business;
the Customer failed to configure or use functionality that had been made available;
the Customer canceled after the applicable paid subscription period had already begun;
an employee or Authorized User failed to use the account;
the Customer selected a plan or module and later decided that another configuration would have been preferable.

Vertex Commercial may nevertheless provide a credit, partial refund, commercial adjustment, or other remedy where appropriate.

18. Implementation and Professional-Service Fees

Implementation, configuration, integration, migration, training, customization, and other professional-service fees may be treated separately from recurring subscription fees.

Where professional services have already been performed, time has been committed, configuration work has been completed, or third-party costs have been incurred, the related fees are not automatically refundable solely because the Customer later cancels its subscription.

Any specific cancellation or refund terms applicable to professional services may be stated in the applicable Order Form or statement of work.

Where Vertex Commercial has not performed an agreed professional service and no substitute service or reasonable rescheduling is available, Vertex Commercial may review whether a refund or credit is appropriate.

19. Partial Subscription Periods and Proration

Cancellation does not automatically create a prorated refund for the unused portion of a prepaid subscription period.

Proration may apply where:

the applicable Order Form expressly provides for it;
Vertex Commercial approves a commercial adjustment;
a plan modification requires proration;
applicable law requires it;
another written agreement provides for it.

Where an upgrade, downgrade, or module change occurs during an active billing period, the applicable commercial process will determine whether additional charges, credits, or prorated adjustments apply.

20. How to Request a Refund or Billing Correction

To request a refund, credit, or billing correction, contact Vertex Commercial by email at [email protected] or by phone at +1 (505) 298-3585.

For the fastest identification of the relevant transaction, the Customer should provide information reasonably sufficient to locate the account and payment, such as:

Customer company name;
account email;
invoice number, where available;
transaction date;
amount;
description of the issue.

Customers should not send complete payment-card numbers, card security codes, passwords, or other unnecessary sensitive authentication information by email.

Vertex Commercial may request additional information reasonably necessary to authenticate the request, investigate the issue, or prevent fraud.

21. Refund Review Process

After receiving a refund or billing-correction request, Vertex Commercial will review the available account, subscription, invoice, payment, cancellation, and service information relevant to the request.

Vertex Commercial may also coordinate with the applicable payment service provider or financial institution where necessary to investigate the payment.

Vertex Commercial will communicate the outcome of the review using the Customer's available contact information.

A refund request is not considered approved until Vertex Commercial confirms approval or the applicable payment transaction has been reversed.

Vertex Commercial does not guarantee that every refund request will be approved.

22. How Approved Refunds Are Paid

Where practical and supported, an approved refund will be returned to the original payment method used for the relevant transaction.

Vertex Commercial may use another lawful refund method where the original payment method cannot receive the refund or where another method is reasonably required.

The time required for an approved refund to appear in the Customer's account may depend on the payment service provider, card network, bank, payment method, currency, and financial institution involved.

Vertex Commercial does not control the time taken by a Customer's bank or card issuer to post an approved refund after it has been successfully submitted through the payment system.

Any tax adjustment associated with a refund will be handled as required by applicable law and the relevant transaction records.

23. Currency and Foreign Exchange

Charges and refunds are processed in the currency identified in the Customer's applicable commercial arrangement or payment transaction.

Where the Customer's payment account uses a different currency, the Customer's bank, card issuer, or payment provider may apply exchange rates or fees outside Vertex Commercial's control.

A refund does not guarantee that the Customer will receive exactly the same amount in a different account currency after independent foreign-exchange conversion or third-party fees.

Vertex Commercial does not intentionally add an undisclosed foreign-exchange fee to a refund.

Failed Payments

24. Failed Payments

If an authorized payment fails, Vertex Commercial may notify the Customer and request that the Customer update or replace the payment method.

Where permitted by the applicable payment arrangement, Vertex Commercial or its payment provider may retry an authorized payment.

A payment retry does not authorize Vertex Commercial to charge amounts that were not otherwise due under the applicable Customer agreement.

If valid amounts remain unpaid, Vertex Commercial may suspend affected Services after reasonable notice where appropriate.

Access may be restored after the relevant billing issue is resolved.

25. Expired or Replaced Payment Methods

Customers using recurring billing are responsible for maintaining a valid payment method where the applicable arrangement requires one.

A card issuer, payment network, or payment service provider may in some circumstances provide updated payment credentials or payment tokens following card replacement, expiration, or account updates.

Any continued recurring charge must remain within the scope of the Customer's existing authorization and applicable subscription terms.

Updating a payment credential does not create a new subscription or extend a subscription that has already been validly canceled.

Billing Disputes and Chargebacks

26. Billing Disputes

Vertex Commercial is responsible for reviewing billing disputes concerning Vertex Commercial Services.

A Customer that believes a charge is incorrect, duplicate, unauthorized, inconsistent with its commercial agreement, or otherwise requires investigation should contact Vertex Commercial at [email protected].

Vertex Commercial will review the available information and, where appropriate, correct the charge, provide an explanation, issue a refund or credit, or take another appropriate action.

Where necessary, Vertex Commercial may coordinate with the applicable payment service provider, acquiring institution, card network, or Customer financial institution.

27. Chargebacks and Bank Disputes

Customers are encouraged to contact Vertex Commercial directly regarding billing concerns so that Vertex Commercial has an opportunity to investigate and resolve the matter.

This does not prevent a Customer from exercising rights that may be available through its bank, card issuer, payment provider, payment network, or applicable law.

Where Vertex Commercial receives a payment dispute or chargeback, Vertex Commercial may provide relevant transaction, subscription, authorization, service-delivery, cancellation, and communication records to the applicable payment provider or financial institution for the purpose of responding to the dispute.

Vertex Commercial will not knowingly submit false information in response to a payment dispute.

A chargeback does not automatically determine the underlying contractual rights of either party beyond the payment process itself.

28. Fraud and Unauthorized Use

Vertex Commercial may review or restrict transactions where reasonably necessary to investigate suspected fraud, unauthorized use, account compromise, payment abuse, or other security concerns.

Vertex Commercial may request reasonable verification before processing a refund or changing billing information.

Security verification should be proportionate to the issue being investigated and should not be used merely to make legitimate cancellation or refund requests unnecessarily difficult.

29. Suspension for Non-Payment

If valid undisputed fees remain unpaid after becoming due, Vertex Commercial may suspend some or all affected Services after reasonable notice where appropriate.

Suspension does not create a new payment obligation and does not increase the amount due except where additional fees were expressly agreed or legally applicable.

Vertex Commercial will not intentionally continue providing new recurring renewal periods solely for the purpose of accumulating additional fees after a valid cancellation has taken effect.

30. Termination for Non-Payment

Vertex Commercial may terminate a subscription where valid fees remain materially overdue and the Customer does not resolve the issue after reasonable notice where appropriate.

Termination for non-payment does not eliminate amounts that validly became due before termination.

Data-access, export, retention, and deletion following termination are governed by the Customer's applicable agreement and Vertex Commercial data-processing terms.

Customer and Vertex Commercial Responsibilities

31. Customer Billing Responsibilities

Customers are responsible for:

reviewing the commercial terms before authorizing payment;
providing accurate billing information;
maintaining current billing contacts;
maintaining an authorized payment method where required;
ensuring that personnel authorizing purchases have authority to do so;
reviewing invoices and payment confirmations;
notifying Vertex Commercial of suspected billing errors;
submitting cancellation or non-renewal requests using an available cancellation method.

The Customer should not provide payment credentials to unauthorized individuals or transmit sensitive card information through ordinary email communication.

32. Vertex Commercial Responsibilities

Vertex Commercial is responsible for administering billing for its Services in accordance with the Customer's applicable commercial arrangement.

Vertex Commercial will:

identify material commercial billing terms before the Customer becomes obligated to pay;
avoid intentionally creating undisclosed recurring charges;
provide a method for Customers to request cancellation or non-renewal;
review legitimate billing concerns;
investigate identified duplicate or incorrect charges;
process approved refunds or credits through an appropriate payment method;
maintain reasonable records necessary to administer subscriptions and investigate payment issues;
cooperate with payment service providers and financial institutions where reasonably necessary to resolve payment matters.

Payment Service Providers

33. Payment Service Providers

Vertex Commercial may engage third-party payment service providers to process payments.

Payment service providers may process payment credentials, transaction identifiers, authentication information, fraud signals, and other payment-related data necessary to provide payment-processing services.

Vertex Commercial does not publish the identity of a payment provider on this Policy unless that disclosure is appropriate and current.

Use of a payment provider does not relieve Vertex Commercial of responsibility for resolving Customer service, billing, cancellation, and refund matters relating to Vertex Commercial Services.

Payment data is also subject to the Privacy Policy and, where applicable, the privacy practices of the relevant payment service provider.

34. No Unrelated Third-Party Seller Payments

A standard Vertex Commercial subscription is a purchase of software and related services supplied by Vertex Commercial.

Vertex Commercial does not use the purchase of its CRM subscription as a mechanism for Customers to pay unrelated third-party sellers for unrelated goods or services.

Where Vertex Commercial integrates with payment functionality used by a Customer in its own business operations, such functionality is separate from the Customer's payment to Vertex Commercial for the Vertex Commercial subscription and is governed by the applicable product, integration, payment-provider, and commercial terms.

Contact

37. Contact for Billing, Cancellation and Refunds

For subscription billing, cancellation, non-renewal, refund, invoice, or payment questions, contact Vertex Commercial.

For information about raising a billing complaint or payment dispute, see our Complaints & Dispute Handling Policy.

Complaints & Dispute Handling Policy

Email: [email protected]
Phone: +1 (505) 298-3585
Website: https://vertexcommercial.io
Entity ID: 0008102431
Address: Vertex Commercial1209 Mountain Road Pl NESte NAlbuquerque, NM 87110United States

Customers with a billing concern are encouraged to contact Vertex Commercial directly so the matter can be identified, investigated, and addressed.

Last updated: August 13, 2026